Refund policy
All sales are final and non-refundable. Please inspect your items carefully upon receipt.
If you receive a manufacturer defect on a full-price item, you must contact Poshie P & Company at victoriajimenez7123@gmail.com within 72 hours of delivery and include clear photos showing the defect.
Please note that all items are handmade, and slight imperfections may occur.
To qualify for a return due to a manufacturer defect, the item must be:
- In the original clear plastic packaging
- Unworn
- Unwashed
- Tags still attached
If approved, we will provide a return shipping label. The item must be mailed back within 5 business days.
Once the item is received and inspected:
- If a replacement is available, it will be shipped to you.
- If a replacement is unavailable, store credit will be issued.
Failure to return the item within 5 business days will void eligibility for return or exchange.
Final Sale Items
The following items are final sale and not eligible for replacements, refunds, or additional discounts due to defects:
- Any item purchased using a discount code
- Any markdown or sale item
Items that have been worn, washed, or returned without tags are not eligible for return or exchange.